Mid-Size Interior Design Consultancy
80%
Less Admin Time
2×
Inquiry Capacity
28%
Better Lead Conversion
The Challenge
A 15-person interior design firm was losing designer hours to admin: responding to project inquiries, scheduling consultations, and manually following up with B2B prospects. The business was growing but the team was stretched thin.
The Solution
We implemented an AI voice and chat agent to handle inbound client communications — qualifying enquiries, booking consultations, and managing follow-ups around the clock. A separate automated outreach system showcases the firm's latest portfolio work to targeted B2B property developers and real estate contacts.
Outcome
Design staff reclaimed 80% of their admin time. The firm now handles twice the volume of client enquiries without adding headcount, and lead conversion improved significantly through consistent, professional follow-up.